Account Help

Reset Password

Please enter a username or email address. If it is valid, an email will be sent that contains a link you can use to change your password.

This account does not have an email address. To reset your password, please email your request to [email protected] or call 311.
Reset Password

If you have a Self Service account, we've sent you an email to reset your password.

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Recover Username/Email

For assistance please call 311 or if outside Edmonton 780-442-5311.